Policies
2-day Satisfaction Guarantee
At Flawless Finish we’re committed to your satisfaction. If you’re not completely happy with our service within 2 days of your clean, please contact us at (435) 236-9072. We’ll promptly address and resolve any issues at no additional cost. This guarantee covers only our cleaning service quality within 2 days of your cleaning service. For more information, please contact us by call, email, or text.
Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid a $50 cancellation fee. Cancellations made within 24 hours of your scheduled cleaning service will incur this fee. Thank you for your understanding and cooperation.
Seamless Cleaning Experience
Access Suggestions:
If it’s convenient, providing us with a door code, garage code, or other entry method is ideal. This makes it easier for us to access your home and complete our work efficiently.
We understand that this may not always be possible, and we're happy to accommodate your needs. Please feel free to reach out to us if you have any preferences or concerns about access.
Thank you for helping us provide you with exceptional service!
Communication Disclaimer
SMS Disclaimer (Powered by Vonage)
By providing your mobile number and opting in to receive text messages, you consent to receive automated marketing and informational text messages from Flawless Finish Cleaning Crew via Vonage. Message frequency may vary. Message and data rates may apply.
Privacy & Data Use
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. Your privacy is important to us, and we are committed to protecting your personal information.
Preferred Cleaning Access:
To ensure we provide the best possible cleaning experience, we recommend that clients are not at home during their scheduled cleaning appointments. This helps our team work efficiently and allows us to deliver a thorough and uninterrupted service.